Who we are
More than a fund company
Who we are
Over the years, efa has expanded far beyond fund administration to support its clients' ambitions.
efa is a specialized financial services company that has been providing comprehensive fund administration and institutional services since its establishment in 1996 in Luxembourg. Our range of services has expanded far beyond fund administration, and we are now a market leader in providing tailor-made financial products and services.
Among others, efa's services include fund administration, investor services, and regulatory and compliance services. As a result, efa provides a central and independent positioning in the fund value chain, connecting all the major players in the industry. In 2022, Universal Investment Group acquired efa, a sign of the company's success and reputation as a trusted and reliable partner in the financial services industry.
We are committed to innovation and continuously develops new products and services by closely monitoring market and regulatory trends. We do this in an open architecture approach for investment funds and other investment vehicles, as well as providing specialized institutional services. Quality is their top priority, which is why all employees are based in Luxembourg, except for efa France, based in Paris and efa Sweden, based in Stockholm.
efa's expertise extends beyond Luxembourg as we service structures domiciled in other countries, such as France and Nordic markets. As a central and independent player in the fund value chain, efa plays a pivotal role beyond accounting and transfer agency-related tasks. Asset managers can rely on us to ensure that their funds meet all operational and regulatory obligations while providing fund investors with a high-quality service and transparency on their assets.
Relationship model philosophy
Providing a superior client experience is a defining aspect of our philosophy – it is fundamental to everything we do in our business. We believe that the testimonials of our clients and the regular surveys we conduct with them are a testament to the care and investment we put into our relationships with them.
As part of the overall value that efa brings to the customer, providing comprehensive service at all levels of the relationship and for all products is key.
Working closely with our clients puts their entities and the needs of their own clients or investors at the center of our business and allows us to organize our processes and service teams to deliver the excellence and value of a true partnership.
Our relationship management and client service model:
- Aligned relationship structure
- A real dialogue protocol
- Executive engagement to increase connectivity
- Formal & structured meetings
- Prioritisation process
- Transversal project management
- Tangible KPI’s per products
- Profile a “Champion Deal Team” rather than a few individuals
- Key figures -
Billion € Asset under Administration
Funds under administration
Clients from 21 countries
Management Companies working with efa
NAVs calculated per year
portfolio transactions per year
SWIFT messages processed yearly
Depositary banks linked to efa
As December 2022
2018 - 20232018 - 2023
- Opening EFA Sweden in Stockholm
- Launch of the Front- to Middle- to Back- Office offer
- Extension of ESG Services
- efa joins Universal Investment Group
2009 - 20172009 - 2017
- Nordic fund administration launch
- Hedge Fund Services launch
- EFAnet launch
2002 - 20082002 - 2008
- Life insurance offering launch
- EFA France opening
- Private Equity Team launch
1996 - 20011996 - 2001
- 1996: Creation of European Fund Administration
- 150 employees
- 2001: Commercial activities to 3rd party promoters