More than a Fund Company

Register, Transfer Agency & Distribution Support services

Your investor is also our client

Keeping the investor register up to date is not just an administrative task; it is also an important commercial act because it is about how your clients are taken care of throughout their investment process.

Register-Keeping and Transfer Agency Services

efa is one of the few industry players that offers a full range of transfer agency services to support international fund distribution. Our services are flexible and tailored with a high focus on quality.

  • Services offered to any type of investment vehicle including UCITS, hedge funds, real estate funds, and private equity funds – following various regulations, industry practices, or prospectus requirements
  • For any type of investor: nominees, institutionals, high-net-worth individuals, and large-scale retail investors
  • Management of complex financial intermediary networks and set-up of multi-level distribution hierarchies
  • Access to all markets and distribution patterns
  • Open platform with connectivity to multiple banks, counterparts, platforms, and intermediaries
  • Innovative, robust, and state-of-the-art technology
  • Flexible calculation and management of commission and trailer fees
  • Management of equalisation factors and series of shares
  • Anti-dilution methods, including anti-dilution levy, bid-ask pricing, and swing pricing
  • Savings and withdrawal plans, dividend reinvestment, and checking minimum holding
  • Cash and securities payment/settlement instructions towards depositary banks, cash correspondents and, clearing agencies

Distribution Support Services

efa supports management companies in the growth and maintenance of their distribution network:

  • Immediate access to key European, Asian, and South American markets through pre-defined operating models
  • Connectivity to a large number of distribution platforms
  • Support for specific market practices (e.g. saving plans, reinvestment plans, and specific retail processing of orders)
  • Set-up and maintenance of distribution networks, commission and fee retrocession models, according to distribution and fee agreements as entered into by the management company, the fund and/or its main/sub distributors
  • Calculation of trailer fees and retrocessions according to commission models and distributor hierarchies (up to 10 levels)
  • Production of sales reports, statistics, and overviews to the governing bodies of the fund and to distributors
  • Regular legal reporting to local authorities in various distribution countries
  • Customised reporting to investors in different languages, covering specific local requirements or information
  • Personalised client services: our strong experience in the fund industry and the multilingual capacities of our client relationship managers ensures that you receive the highest level of service