You will be integrated into our IT Applications & Integration department, which is responsible for the support, maintenance and project work surrounding external business software packages, including their integration into our larger Information System.

In your role, you will be in charge of the management of all core IT applications supporting the Investor Servicing area, including Transfer Agency and AML/KYC activities. You will also ensure the full integration of these applications into the overall Information System.

You will join a dynamic team and a collaborative work environment. You will benefit from an environment that offers you the possibility to use and grow your technical and functional competencies.

• Acquire the necessary functional and technical knowledge to support the business applications for which you are in charge;
• Ensure the proper performance of applications when supporting daily operations and executing technical processes;
• Be part of IT support activities with a proactive approach to client servicing and to timely problem solving. Constantly coordinate and follow-up on support tickets and developments with the software supplier;
• Participate in IT on-call duty according to the constraints of the applications in your domain;
• Manage updates and new releases, working hand-in-hand with the software supplier and with the IT infrastructure teams. Identify and recommend technical solutions to respond to new requirements following a proactive, open and innovative approach. Be in charge of corrective and evolutionary maintenance;
• Implement the developments requested by business projects or technical evolutions. Define unit tests, organize and participate in integration tests. Ensure that developments are released to production in compliance with EFA's change management procedures;
• Lead internal meetings with your team members and project stakeholders.

• You enjoy IT software package implementation and are keen to participate actively in the realisation of projects;
• You are a strongly solution-oriented;
• You enjoy contact with users and have a good understanding of their work;
• You have previous experiences or knowledge of the fund industry, transfer agent and AML/KYC.
• You have an experience with the core IT applications, such as Temenos Multifonds Global Investors, Metrosoft Fundsphere Compliance, Pythagoras, iHub and Qlik;
• You are familiar with the Oracle PL-SQL language, Java development in order to be able to implement communication interface between the core systems;
• You have a master’s degree in computer science and at least 3 years’ experience in a similar role;
• You are fluent in English;
• You enjoy teamwork whilst being able to work independently.